If you are in the US and your order is within 30 days of when you placed it, please contact us at hellousa@lick.com. Our team will help facilitate a returns label for you and get you sorted. It’s super simple and free! Just apply the label provided and take it to your most convenient drop-off location.
Your returned products will be refunded and you will be charged a restocking fee of $15.
The items being returned must be unopened and in all their original packaging, including the cardboard moulds to prevent damage on redelivery.
Once your return has undergone a short quarantine for health and safety your return will be processed. We aim to process all refunds within 10 days and you should receive confirmation via email.
If you are looking for an update throughout your return, just pop us a message, we love to chat. Rest assured, our team is working hard to get this processed speedily for you.
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